Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 1, 2025

1. Information We Collect

InfiniLabs collects information to provide and improve our lead generation services:

Personal Information

  • Contact information (name, email, phone number)
  • Company information (name, size, industry)
  • Account credentials and preferences
  • Billing and payment information

Usage Data

  • Service usage patterns and analytics
  • Campaign performance metrics
  • System logs and technical data
  • Device and browser information

Prospect Data

  • Public business contact information
  • Social media profiles and activity
  • Professional background and interests
  • Engagement and response data

2. How We Use Information

We use collected information for the following purposes:

  • Providing lead generation and marketing services
  • Personalizing and optimizing campaigns
  • Processing payments and managing accounts
  • Improving our services and developing new features
  • Communicating with users about services and updates
  • Ensuring security and preventing fraud
  • Complying with legal obligations

3. Information Sharing

InfiniLabs does not sell personal information. We may share information in limited circumstances:

Service Providers

We work with trusted third-party service providers who assist in delivering our services, including cloud hosting, payment processing, and analytics providers.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • Employee training on data protection practices
  • Incident response and breach notification procedures

5. Data Retention

We retain information only as long as necessary to provide services and comply with legal obligations:

  • Account information: Retained while account is active plus 3 years
  • Campaign data: Retained for 2 years after campaign completion
  • Billing records: Retained for 7 years for tax and legal compliance
  • System logs: Retained for 1 year for security and troubleshooting

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing activities
  • Objection: Object to certain types of processing

7. International Transfers

InfiniLabs operates globally and may transfer information to countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification under recognized privacy frameworks

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze service usage:

  • Essential cookies for basic functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember user settings
  • Marketing cookies for relevant advertising (with consent)

9. Children's Privacy

InfiniLabs services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or service notifications.

11. Contact Us

For questions about this privacy policy or to exercise your privacy rights, please contact us:

Email: [email protected]
Phone: +1 4781540478
Address: 385 Private Rd 385, Dublin, TX 76446-0000

12. Regulatory Compliance

InfiniLabs complies with applicable privacy laws including:

  • General Data Protection Regulation (GDPR) - European Union
  • California Consumer Privacy Act (CCPA) - California, USA
  • Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
  • Other applicable regional privacy laws